Wednesday, April 11, 2012

YoByke story - buy at your own risk - company support not guaranteed.

I purchased a YoByke - speed in July 2008. Last month it just stopped working. Gave it to YoByke dealer in Kanpur on 19th March 2012. It is still lying in the shop and I enquire about it every other day and I get the answer that spares are not there. I have been told, the controller for the byke has gone bade. Interestingly, the controller has warranty for three year, and it failed almost after three year nine months.

I also informed to YoByke complaint and feedback on their website, someone called Dinesh Sahu called and told some stories. He kind of told, you made a mistake in buying YoByke, chances of it getting repaired is bleak. Strange, when I have to pay for this repair. It seems buying YoByke was a bad decision. I had spent Rs.40K, and now byke is technically junk.

18 April 2012: Still no progress in repair of the bike. Although I was contacted by the YoByke fellow asking me deposite some money in some account and then he will send me the spare part at my home. The service center person tells that he had already deposited the money with company account. Strange. It seems YoByke is full of crooks who want to make money by any means.

22 April 2012: Still the byke is not repaired. I contacted the repair persons in RK Motors, Kalyanpur. He informed that the spare was located at another place in UP and he had send the money to him, and part is being brought by Mr.Sahu to his shop. He will be able to put the part and give the bike on tuesday, as Monday is weekly off for his workshop

25 April 2012: Good news, the controller board is now reached the repair shop. Interestingly, I was told that I had an option to get the older controller repaired. Why the hell, the dealer has not mentioned this to me. The byke would have been repaired almost a month back. Seems selling the new spares is a good business, then getting older one repaired

26 May 2012: Now byke has been repaired and running for last 25 days without any problem. Ultimately, this war is over.

19 August 2013:  I bought 4 batteries for my YoByke - Speed in October 2012 from
R.K.YoWorld, Kalyanpur, Kanpur. Within six months, one of the battery went bad. On contacting the the above dealer, he kept the vehicle for about 10 days. He told me that battery has been replaced. But the scooter performance was same. Thus I doubt that he had replaced the battery.

A few day back, all the four batteries stopped functioning. On opening, I found that all of them are swollen with cracks in the wall of the batteries. As warranty has already expired, there is no question of legally getting them replaced. I doubt that your dealer would have replaced them even in warranty considering my experience with him.

I request you to stay from R.K. YoWorld in Kalyanpur Kanpur and also YoByke in general for fraudulent battery sale. Customer usually go to an YoWorld seeing the YoWorld hoarding.

Now of course, YoBykes are strict NO for recommendation to my freiends and other known persons in IIT Kanpur and around.